We use research and immersion to best understand the social and design challenges facing our clients. This includes contextual interviews with key stakeholders— our client, their consumers/constituents and other subject matter experts—to identify the problems our design might resolve for them. We compile and synthesize our research and observations into insights and common themes. Our resulting creative strategies illuminate multiple ideas and opportunities for successful design intervention—acting as a roadmap for the work ahead.
As brand stewards we design novel, new brand identities that embody each client’s unique values. We've designed original identities for scrappy non profits and big government behemoths. And we've been entrusted with the two-volume brand books of household names like News Corporation, Disney/ABC and Standard & Poors .
In creating a new brand, we collaborate closely with key-stakeholders to create an identity that embodies its unique values. We extend new and existing brands beyond tag lines, logos, visual marks, and collateral materials to packaging, signage and environmental branding as well as publications, advertising and public service announcements. And we hand off each branding project with style guides to ensure their integrity across all media well into the future.
We help clients find their voice and communicate their message with impact.
Clients have trusted us to create entire magazines with complete artistic license to satisfy a specialized advertising or donor base. They have called on us to help them overhaul suites of electronic newsletters. And they have turned to us to develop content, design and produce blogs.
Our editorial guidance has included training a staff of fifty state government employees to write in Plain Language. It has included commissioning illustration, photography, copywriting and editing for all kinds of publications - magazines, brochures, newsletters, fact sheets, briefing papers, OpEds and more. We still get a thrill out of seeing publications we’ve designed out in the world - on
newsstands, in board rooms, on ISSUU.
Our visual designs engage diverse audiences—often changing key behaviors to reach client’s goals.
Whether designing a brand identity, a publication, a complex digital user experience, or a mobile app’s user-interface, we turn to human-centered design. This approach allows us to:
understand the design challenge for a specific stakeholder and/or feature
identify design interventions and opportunities
generate multiple ideas
prototype and test those tools (navigation, pathways, specific
features) with stakeholder focus groups design and
produce tools to benefit a given project and its stakeholders
We build entire platforms to run client businesses and organizations. These web-based, digital platforms help clients manage relationships - connecting businesses to businesses, businesses to consumers, advocates to campaigns. We take antiquated processes and redundant databases and streamline them into comprehensive, user-friendly applications accessible anywhere, anytime. We partner with our clients on every aspect of platform development - from defining their business and creative strategy to performing user testing.
Corporations as varied as McGraw Hill Financial, G.E. Capital, and J.D. Power have turned to us for help designing mobile and desktop user-interfaces for platforms to serve their clents world wide. Government Agencies have collaborated with us to build platforms that collect, assign and resolve constituent issues. Legal Advocacy & Public Policy organizations have worked with us to build platforms to manage constituents' donations, events registrations, and newsletter subscriptions. Grant-giving Foundations have turned to us to create custom grants management portals that also foster grantee collaboration. Universities like Johns Hopkins University have turned to us to create platforms - like JHU's premiere Antibiotic Guide. Member-based Organizations have collaborated with us to build intranet platforms that facilitate many member-services.